Privacy Policy

At KemOil, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our products, or engage with our services. By using our website, you agree to the practices described below.

1. Information We Collect

a. Personal Information

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party providers)

b. Non-Personal Information

We also collect non-identifiable information, such as:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on our website
• Cookies and tracking data

2. How We Use Your Information

We use your information for the following purposes:

1. To  Process Orders: Ensuring smooth transactions and timely delivery.
2. Customer  Support: Responding to inquiries or issues.
3. Marketing:  Sending promotional emails, offers, and updates (you can opt-out anytime).
4. Website Optimisation: Improving our website's functionality and user experience.
5. Legal Compliance: Fulfilling legal obligations and protecting against fraud.

3. Sharing Your Information

We value your privacy and will not sell or share your personal information with third parties, except:

• Service Providers: Shipping partners, payment processors, and email platforms who assist in fulfilling your orders.
• Legal Authorities: If required to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties are required to maintain the confidentiality of your information and use it solely for the intended purpose.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These cookies may:

• Remember your preferences (e.g., language, currency).
• Collect analytical data about website traffic.
• Provide  personalised ads based on your activity.

You can manage or disable cookies through your browser settings, but this may affect website functionality.

5. Data Security

We take reasonable measures to safeguard your information:

• Secure Socket Layer (SSL) encryption for transactions.
• Restricted access to sensitive data.
• Regular updates and monitoring of our systems to prevent breaches.

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Update or amend incorrect or incomplete information.
• Deletion: Request the removal of your data (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at kemi@thekemoil.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing any personal information.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out to us:

• Email: kemi@thekemoil.com

KemOil – Protecting Your Privacy, Naturally.